Soggy carpet can lead to various other problems if not handled immediately and appropriately. Once you feel or see the water through the carpet fibers, all flooring materials need to be dried thoroughly to prevent microbial buildup and the rot of each of your flooring layers.

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

There are three major types of contaminated water. SERVPRO of Tulsa Hills, Sapulpa will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

When you've had a water loss, don't just use towels to clean up the water. Call us and we will come out to do a moisture check. Many materials are highly absorbent and don’t look wet. This can cause future issues if not properly addressed, but thankfully here at SERVPRO we have specialized equipment to measure the amount of moisture in the materials and in the air.